tService

A subscription to tERA offers a simple and immediate connectivity to the system,
You can freely choose which communication channel to use in the system: the platform uses either the UMTS wireless channel or Ethernet, with safe and reliable solutions.

You can access all the information of the site through any device you have: a PC in your office or you smartphone or tablet wherever your job takes you.

The solution adapts to the typical needs of machine analysis and grows proportionally to the business generated: you can start from the analysis of a few installations and then choose to compare the data of thousands of systems with more and more detailed information. tService is the service of the tERA platform dedicated to the service centre. tService makes maintenance faster and more efficient with a solution ready for remote control and suitable for the service centres. Functions available by activating tService:

• Reading and writing of variables in real time
• History with frequencies up to 5''
• Alarm management with notification via e-mail
• Reports and graphs up to 300 variables
• Live-Trend
• SW programmable controls update

• Reduction of maintenance costs thanks to the remote analysis of the operation of the system.
• Improvement of the level of service to the end customer thanks to the reduced time for troubleshooting.